Shipping Policy

Thank you for shopping at Hemvi. This Shipping Policy explains how orders are processed and delivered.

1. Company Information

Store Name: Hemvi
Company: HORIZONEX RETAIL LTD
Company Number: 16874272
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@hemvi.shop

2. Order Processing Time

All orders are processed within 24 hours after payment confirmation.

Orders are processed Monday through Friday. Orders placed on weekends or holidays may be processed on the next business day.

3. Shipping Time

After processing, the estimated delivery time is 7 to 15 business days, depending on the destination and local postal services.

Please note that delivery times may vary due to:

Customs processing
Weather conditions
Carrier delays
High demand periods

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.

5. Incorrect Address

Please ensure that your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.