Terms of Service

Welcome to Hemvi. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to the terms outlined below.

1. Company Information

Store Name: Hemvi
Company: HORIZONEX RETAIL LTD
Company Number: 16874272
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@hemvi.shop

2. Acceptance of Terms

By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our website or services.

3. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

4. Product Information

We strive to display our products as accurately as possible. However, we cannot guarantee that product images, colors, or descriptions will be completely accurate due to device display differences.

We reserve the right to modify or discontinue products without notice.

5. Pricing and Payments

All prices listed on our website are subject to change without prior notice.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Payments are processed securely through trusted third-party payment providers.

6. Shipping

Orders are processed within 24 hours after payment confirmation.

Estimated delivery time is 7 to 15 business days, depending on the customer's location and local postal services.

Shipping delays may occur due to customs inspections, carrier delays, or other circumstances beyond our control.

7. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or refund according to our Return & Refund Policy.

Customers must contact us before returning any product.

8. Limitation of Liability

Hemvi and HORIZONEX RETAIL LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Intellectual Property

All content on this website, including logos, text, images, and design, is the property of Hemvi and may not be copied, reproduced, or distributed without written permission.